Refund and Returns Policy

Refund and Returns Policy – Charmy Products

At Charmy Products, we are committed to ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Refund and Returns Policy carefully to understand your rights and obligations.

Returns

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return:

The item must be unused and in the same condition that you received it.
The item must be in the original packaging.
A receipt or proof of purchase must be provided.

Non-Returnable Items

Certain types of goods are exempt from being returned:

Customized or personalized products
Items marked as non-returnable during the sale
Used or damaged items due to mishandling

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund.

If your return is approved:

A refund will be initiated to your original method of payment.
The credit will be processed within 7–10 business days, depending on your card issuer’s policies.

Late or Missing Refunds

If you haven’t received a refund yet:

First, check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at charmypro@gmail.com.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.

Contact Us

If you have any questions on how to return your item, feel free to contact us:

📧 Email: charmypro@gmail.com
📞 Phone: +91 98256 20772

SEO Tags: Charmy Products return policy, refund policy kitchenware, buy kitchen tools India return, stainless steel products refund terms, return process Charmy Products